1 Resist the temptation to send unprofessional emails. If it isn't work-appropriate, don't say it or send it all.

要抵擋住誘惑，不發(fā)送非專(zhuān)業(yè)的電子郵件。如果郵件不適合工作場(chǎng)合，不要提這事，也別發(fā)送出去。

2 Address performance or other issues in private.

私下解決工作表現(xiàn)或其它方面的問(wèn)題。

3 Don't criticize people behind their backs. Never say or write anything you wouldn't be proud to sign.

不要在背后批評(píng)人。永遠(yuǎn)不要說(shuō)或?qū)懭魏文悴粫?huì)自豪簽署的東西。

4 In the presence of co-workers practice the 10/5 rule: Within 10 feet, acknowledge the person, and within five feet say hello.

有同事在場(chǎng)的時(shí)候，遵照10/5規(guī)則行事：十英尺(約合3米)之內(nèi)向?qū)Ψ街乱?，五英?約合1.5米)之內(nèi)向?qū)Ψ絾?wèn)好。

5 Don't take an employee's contributions for granted; make it a point to thank them.

不要把員工的貢獻(xiàn)看成是理所當(dāng)然的;要特別刻意地向他們表示感謝。

6 Be careful taking too much credit for collaborative work; share recognition for work well done.

與人合作的工作，小心不要搶功;因工作干得漂亮而受到贊譽(yù)時(shí)要與人分享。

7 Never cut off or finish someone's sentences (even to make a point or decision); instead be patient and listen fully before jumping in.

永遠(yuǎn)不要打斷別人的話(huà)或接下茬(哪怕是為了表明一種觀點(diǎn)或做一個(gè)決定);相反，在開(kāi)口前要耐心、完整地傾聽(tīng)。

8 Instead of pointing the finger when you've contributed to a mistake, take responsibility-especially if you're the leader.

當(dāng)你對(duì)錯(cuò)誤的發(fā)生負(fù)有部分責(zé)任時(shí)，不要指責(zé)他人，而是承擔(dān)起責(zé)任──尤其是在你是領(lǐng)導(dǎo)的情況下。

9 When dealing with conflict, performance issues, or other emotionally-laden matters, use face-to-face communication in lieu of email.

在處理矛盾、業(yè)績(jī)問(wèn)題或其它充滿(mǎn)情感因素的問(wèn)題時(shí)，用面對(duì)面的交流方式取代電子郵件。

10 When someone is talking to you, pay attention and listen fully; don't half tune in or fidget with your gadget.

當(dāng)有人與你談話(huà)時(shí)，要集中注意力，完整傾聽(tīng);不要心不在焉或者擺弄你的小玩意兒。

英語(yǔ)單詞學(xué)習(xí)：

emotionally [i'm?u??nli] adv. 感情上;情緒上;令人激動(dòng)地;情緒沖動(dòng)地

conflict [k?n'flikt, 'k?nflikt] n. 沖突，矛盾;斗爭(zhēng);爭(zhēng)執(zhí)vi. 沖突，抵觸;爭(zhēng)執(zhí);戰(zhàn)斗

laden ['leid?n] adj. 負(fù)載的;裝滿(mǎn)的;苦惱的vt. 裝載(等于lade)vi. 裝載(等于lade)v. 裝載(lade的過(guò)去分詞)

criticize ['kriti,saiz] vt. 批評(píng);評(píng)論;非難vi. 批評(píng);評(píng)論;苛求

acknowledge [?k'n?lid?] vt. 承認(rèn);答謝;報(bào)償;告知已收到

lieu [lju:] n. 代替;場(chǎng)所

collaborative [k?'læb?r?tiv] adj. 合作的，協(xié)作的

gadget ['ɡæd?it] n. 小玩意;小器具;小配件;詭計(jì)

recognition [,rek?g'ni??n] n. 識(shí)別;承認(rèn)，認(rèn)出;重視;贊譽(yù);公認(rèn)

contribute [k?n'tribju:t] vt. 貢獻(xiàn)，出力;投稿;捐獻(xiàn)vt. 貢獻(xiàn)，出力;投稿;捐獻(xiàn)